Never confirm your banking details with this ******

I took a policy when them few days later I asked for cancelation due to better offer they didn't cancel the policy 2 months later the debi check was made on my account when I try to reverse the money it doesn't allow me to I even went to my bank they said its a debi check it won't be reversed and I never agreed to any debi check they even confirmed that i didn't sign up for debi check yet money it's still with them