Negligence and Poor Service

<p>I got double charged for no reason and debit was not even done on the date we agreed on. Then I get told that I can not be refunded but next month won't pay. I explained that the money taken was kept for My child's school transport and my petrol for the month. Not that they cared. They made me feel as if I'm the one who made a mistake. No apology given. I was forced to accept their way. I had to struggle to find money to make it for the month and when I asked for the Manager to call me regarding this. I never got a call after sending about 6 emails expressing how I feel about this. They didn't give a damn. Up to now there was no explanation as to why I was charged on wrong date and double charged. </p> <p>I would like all my policies cancelled with immediate effect. If I'm nothing to you while still breathing, how much of nothing will I be when I'm dead? It's clear that you will treat my family the same way when they claim. I waisted years investing in you and I thought 1Life was reliable as they advertise themselves as such.</p> <p>Please cancel and send me confirmation on ********** or call for more details.</p>