JO
John O
1 reviews | Active since Jul 2011
22 Feb 2019, 10:45
My debits do not bounce.
I received a call at 10:44 on 22 Feb 2019 informing me that my policy had been cancelled due to non-payment. This is incorrect. I always have sufficient funds for my debit orders. It was cancelled by myself deliberately by written instruction. I require an apology and an appropriate change of the wording on your records.
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Replies (2)
1Life's replyOfficial
22 Feb 2019, 12:07 Dear John
Thank you for bringing this to our attention. A resolutions officer will contact you shortly to resolve.
Kind regards
The Resolutions Team.
Thank you for bringing this to our attention. A resolutions officer will contact you shortly to resolve.
Kind regards
The Resolutions Team.
1Life's reply22 Feb 2019, 12:07
Official
Dear John
Thank you for bringing this to our attention. A resolutions officer will contact you shortly to resolve.
Kind regards
The Resolutions Team.
Thank you for bringing this to our attention. A resolutions officer will contact you shortly to resolve.
Kind regards
The Resolutions Team.
JO
John O's updateReviewer Update
22 Feb 2019, 13:51Hi. Do not call. Just write back on my email address. Thanks.
JO
John O's update22 Feb 2019, 13:51
Reviewer Update
Hi. Do not call. Just write back on my email address. Thanks.