sK
sannie K

1 reviews | Active since Aug 2022

30 Oct 2023, 11:17

Mrs. SKotze

They cover me for dissability permant and tempary. When I want to claim they reject it because I claim in 2019. This fair but why did they give me the policy in 2022. THEY SAID THEY GOING TO GIVE ME KNOW ONLY A LIFE COVER WHAT I IS BE NICE NONE OTHER COMPLAINS BUT THE SAID THEY GOING TO CREDIT ME FOR ALL THE MONTHS I PAY FULL. THAT IS KNOW ALMOST 22 MONTH. WHEN THEY SAID THEY GOING TO CREDIT ME WAS 20 MONTH. THEY STILL NOT CREDIT ME ITS KNOW 2 MONTHS LATER. I STILL HAVE TO PAY AT FNB HOME R914. BECAUSE THEY NOT EVEN CORRECT IT AT HOMELOANS. I AM FED UP PLEASE DONT EVEN THINK EVER TO TAKE A POLICY OUT BY FNB LIFE. THEY VERY QUICK TO TAKE YOUR MONEY EVERY MONTH BUT IF THEY WANT TO PAY OUT THERE ALWAYS A PROBLEM. I DID PUT A REVIEW IN FOR THIS SAME PROBLEM AND THEY SEND EMAIL THAT THEY NEED ID NO. AND THEY WILL SORT OUT BUT STILL NOT. I THINK REALLY TO TAKE MY POLICY TO BETTER LIFE. Re: PN998 : Credit letter and conf. Letter - [External Email] - FNBREF#*** This ref. I get know BECAUSE I SEND A EMAIL KNOW TO THEM. THEY SAID THEY RECEIVEID EMAIL BUT THEY JUST COME NEVER BACK TO YOU. HERE IS A LOT OTHER REF. I ALSO GET

0
Replies (2)
sK
sannie K's update30 Oct 2023, 16:15
Reviewer Update
Good afternoon. Yes they did try to phone me but I was busy and as ussal I send them a email to FNB LIFE AND FNB CLAIMS again and get reference numbers that they received mail but if they going to phone me or sort this out is another question.
sK
sannie K's update30 Oct 2023, 16:20
Reviewer Update
Here is my reference number Re: PN998 : Credit letter and conf. Letter - [External Email] - FNBREF#***. In meantime my premie is still going on for the whole package.