Misleading Policy Change and ********* Practice by 1Life
I signed up for a life insurance policy with 1Life in December after agreeing to their quoted terms. The first premium was debited, and I received my policy details and contract. A month later, I was contacted and told the underwriters were querying my cholesterol. I was asked to do a test at my own expense. While I was still considering this, 1Life changed my policy to an Accidental Life Cover without my consent. This is unacceptable and feels *****ulent. The policy I agreed to was altered without approval, and the new cover carried a higher premium. Other insurers cover medical tests before quoting, yet 1Life expects customers to pay for tests after signing up. I have cancelled the policy and expect a full refund of the premium paid. I will also share this experience widely to warn others about these ********* practices.
