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Zanele D

1 reviews | Active since Nov 2017

20 Nov 2025, 09:16

Misleading pensioners into joining 1life promising they will receive free groceries from government while you are registering them for 1life

My mother who is a pensioner was at Palm Springs mall (near Orange Farm) yesterday and there were these reps who said they are registering pensioners in order to receive free groceries, they are still there and deceiving the old people. She explicitly asked if they are not making her join something and they assured her no. They asked for her ID number which she gave them, then when she got home she received a message that she has joined 1life!. When she called me to tell me this I knew that those recruiters are ****mers. Shame on this company for misleading the most vulnerable members of our society who are mostly living in impoverished circumstances and you come and deceive them with hope that they will get free groceries, in the meantime you want to take the little that they have. Stop this practice immediately.

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Replies (1)
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Zanele D's update21 Nov 2025, 11:15
Reviewer Update
Good day,

The Resolutions team contacted me and after sending the requested statement from my mother and her ID copy I received confirmation this morning that her policy has been cancelled and an apology for the inconvenience. Thank you. I believe the company will train their field recruiters to be truthful and avoid misleading people especially the elderly.