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VANGY K

1 reviews | Active since Apr 2011

14 Nov 2015, 17:03

MANY ENQUIRIES AND STILL NO RESPONSE

I logged a website enquiry on the first for women website, I then recieved an e-mail confirming that someone would contact me with 24 hours but never recieved any contacts. Then 48 hours later I logged a new website request and the same process repeated itself. I then sent an email and still no respone has been recieved and it is now 2 weeks later. Makes me wonder how long they'd take with other issues. <div><br></div><div><em>(Supplier name changed from First For Women Insurance to 1Life by Hellopeter.com)</em></div>

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Replies (1)
1Life
1Life's reply17 Nov 2015, 11:11
Official
Hello VANGYK,

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you in due course.

For any more queries regarding this, please contact our Resolution Department on ***.

Kind regards
Resolutions Team.