SP
Sanele P

1 reviews | Active since Jun 2016

03 Jun 2016, 16:08

lovely service

<p>I'd like to recommend the service of Bafana at 1life, he received my call on the 03 June 2016 and before he transfered me to the relevant department, he advised me about the changes on my policy re-identification and further stated that he does not want my family to be stressed about making a claim due to incorrect identification. </p> <p>He further offered his email to me to be able to forward my updated documents to him, so he can make sure it is corrected on their system. Now such service for me is outstanding as I had not even called for that reason, but he went the extra mile to make sure that my policy is kept up to date. </p> <p>Thank you so much</p>

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Replies (1)
1Life
1Life's reply07 Jun 2016, 07:06
Official

Thank you for taking the time to compliment Bafana on the service he provided to you.

We are happy to know that Bafana was able to assist you in the manner expressed in this compliment.

His professionalism and diligence enables him to provide the best service to all our clients.

This compliment will be shared with Bafana and the rest of the 1Life team.

Kind regards

Resolutions Team.