AM
Arlene M

1 reviews | Active since Aug 2015

12 Jun 2020, 15:28

LIfe cover not paid

We claimed after my brother's death for the life cover, still no payout. First it was the stories about how our documents were not clear and now they cannot get my brother's medical history. And they don't update you until you call them. I think they are ******.

0
Replies (3)
1Life
1Life's reply15 Jun 2020, 09:52
Official
Hi Arlene,

Thank you for bringing this matter to our attention. A resolutions officer will contact you to discuss the concerns you may have.

Kind regards
The 1Life Team
1Life
1Life's reply15 Jun 2020, 09:52
Official
Thank you for bringing this matter to our attention.

A resolutions officer will call you 
AM
Arlene M's update08 Jul 2020, 12:54
Reviewer Update
Still no response