1 reviews | Active since Aug 2017

05 Aug 2017, 08:32

Life cover claim NIGHTMARE

<p>Im 22</p> <p> </p> <p>lost my mom in February </p> <p> </p> <p>she was ******ed struggled with a rope</p> <p>i found her on the seen </p> <p> </p> <p>with her whole body tighed with a rope hands and legs, mouth and nose taped with a brown hard tape </p> <p>on the floor </p> <p> </p> <p>1 life paid 50k funeral benefit not in 24 hours as they promise but weeks after the claim </p> <p>all that went to cover some of the debts for the funeral expenses </p> <p> </p> <p>13 July I submitted all the required documents for the life claim </p> <p> </p> <p>the assessor only called me on the 3rd of Augast that the managers are still busy assessing the matter. </p> <p> </p> <p>Im typing this from an Internet cafe, July I even pawned my phone so I can get money to call 1life and everyday the call center gave me one same sick programmed excuse that the assessor is still busy with the claim</p> <p> </p> <p>couldnt register for the semester, all my mom s belongings are packed in a friend s garage, I've been like this from March </p> <p> </p> <p>all I'm told is I have to wait, for how long I don't know, they also say they don't know </p> <p> </p> <p>YOUR A NIGHTMARE AND MY LIFE IS A LIVING HELL BECAUSE OF YOU. </p> <p> </p> <p>While my mom was active with you guys for full 5years </p> <p> </p> <p>YOUR A NIGHTMARE </p>

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Replies (1)
1Life
1Life's reply07 Aug 2017, 08:15
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you in due course.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team.