ES
Eveline S

1 reviews | Active since Oct 2016

19 Oct 2016, 13:06

Life

<p>1Life Insurance company can make your life miserable while you are at your lowest. They don't practice what they preach when you take the policies,,come the claim you'll be surprised. </p>

0
Replies (2)
1Life
1Life's reply20 Oct 2016, 10:05
Official

Thank you for bringing this matter to our attention.

We were informed that this matter was escalated to our claims department and feedback was provided to you.

We would like to send our condolences to your and your family and wish you all the best during your time of grief.

Should you wish to discuss this matter further, please contact our claims department on ***.

Yours sincerely

Resolutions Team.

ES
Eveline S's update21 Oct 2016, 10:20
Reviewer Update

How do you explain the policy issued on the 05th April nd commence 01St May, nd premiums taken in advance whereby my 6th premium for my 06th Month which is October was debited on the 28th September, while their clause says for 6 premiums paid and 6 months they will pay. 1Life is very bad to such an extent that they don't communicate with the clients while they are busy with the claims or conclude them, I had to phone myself just to find out that they declined the claim? Explain my 6th premium which was taken for the 06th month which is October???????