HF
Hylton F

1 reviews | Active since Sept 2014

19 Jul 2017, 17:36

Lies on website. No customer service

<p>The public should beware of all the glowing reviews 1Life received on here. I highly suspect the reviews were written by 1Life staff members. </p> <p>1Life lies on their website that a medical is not required. This is untrue. I declared all my medical conditions and they insisted on expensive medical tests and procedures and a Drs visit, which I have to pay for. I contacted 1Life challenging them about their website stating that no medical was required. They eventually responded asking for my contact details, which they already had. I rep**** to the email, but the email box of the person who sent the email is closed. What useless service. </p> <p>Another earlier email to their customer service dept remains unanswered. </p> <p>Potential customers beware. 1Life will never get my business </p> <p> </p> <p>Let the buyer beware</p>

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Replies (1)
1Life
1Life's reply21 Jul 2017, 16:53
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you in due course.

For any more queries regarding this, please contact our Resolution Department on ***.

Kind regards
Resolutions Team.