EF
Euricht F

1 reviews | Active since May 2016

05 May 2016, 06:56

Left hanging/ No follow through

Earlier this year I made contact with 1life regarding getting life insurance for my mom, dad and the father of my children. I was first assisted by Ezekiel and after a week of calls i never heard from him again. On second contact I spoke to Frank (very friendly guy) but I havent heard from him since as well??? Why???

0
Replies (1)
1Life
1Life's reply05 May 2016, 09:10
Official

Thank you for making us aware of your concerns.

A consultant has attempted to contact you with no success.

We will contact you in order to address the matter directly.

Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.

We do apologise for the inconvenience that was caused.

Kind Regards,
Resolutions Team.