LACK OF RESPONSE
<p>Hi, I am very dissapointed at how I have emailed and called 1Life and not one person has come back to me regarding my policy updates required. My premium is set to go off this week and there will be no funds so someone better get on this ASAP!</p> <p>I am very dissappointed!</p>
Thank you for bringing this matter to our attention.
A consultant has contacted you and the matter has since been resolved.
As discussed, all of the required information has been amended and an updated policy has been sent via email for confirmation thereof.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for bringing this matter to our attention.
A consultant has contacted you and the matter has since been resolved.
As discussed, all of the required information has been amended and an updated policy has been sent via email for confirmation thereof.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.