Itumeleng Radise- Last minute DISAPPOINTMENT
<p>I received a call from 1Life consultant by the name of Itumeleng Radise, who sold me a policy which I had liked. He however failed to send me the policy document via my email as I had requested, even after notifying him through his email address he still did not send it or respond. This act has unfortunately made to doubt the policy product he had sold me.</p>
Thank you for affording us an opportunity to assist with the concerns you raised regarding your policy.
We were informed that one of our consultants did contact you and the matter has since been resolved.
Your policy schedule was sent to you via email as requested. We do apologise for any inconvenience that this matter has caused.
Should you wish to discuss this matter further, please contact our Resolutions Team on ***.
Yours sincerely
Resolutions Team.
Thank you for affording us an opportunity to assist with the concerns you raised regarding your policy.
We were informed that one of our consultants did contact you and the matter has since been resolved.
Your policy schedule was sent to you via email as requested. We do apologise for any inconvenience that this matter has caused.
Should you wish to discuss this matter further, please contact our Resolutions Team on ***.
Yours sincerely
Resolutions Team.