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Rehumile B

1 reviews | Active since Jun 2019

18 Jun 2019, 23:50

Insensitive and ******** 1Life telemarketing

I was speaking to a consultant telephonically to get a quote for life insurance. When I told her I was diagnosed with depression she called me a "hlanya" and when I told her I was also diagnosed with bipolar she said "even worse".

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Replies (1)
1Life
1Life's reply19 Jun 2019, 11:45
Official
 
Thank you for bringing this matter to our attention.

We are sorry to hear about the experience you’ve had, we are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team