*********** consultant Mark Diedericks

<p>Policy number is ********** 20</p> <p> </p> <p>I would to report Mark Diedericks in the call centre, i asked him to change my debit order date back the my normal debit date on the 27th of January 2017 and he failed to change it, my account was debited last night and i do not have available funds for the debit order. i need 1 life to explain why this consultant did not make the changes and i want 1 life to debit my account on the 27th of February i will not go make a payment anywhere and i do not want 1life to double debit my account in March. im so angry and disappointed with this and i dont want this neado tracking nonsence i want a normal debit order from now on.</p>