1 reviews | Active since Aug 2016
Incompetence Sales person/ Incrorrect Information
<p>I would like to bring it to your attention how disapointed i am with the Service i have received from a 1Life Sales consultant by the name of " Madi".</p> <p> </p> <p>I have received an SMS around 8:37AM on the 18th August 2016 (****, Upgrade your life insurance by up to R3M on your existing cover(No Medical Exam).</p> <p>Reply YES(FREE)to quote or NO to optout!FSP24769.T&C's.)</p> <p> </p> <p>Which i responded "Yes" and the consultant by the name of Madi called me on my cell and triend to sell me a new cover instead ofd which i responded by saying the message i have rep**** to is not for the new cover.</p> <p> </p> <p>i honestly do not understand why he asked me what was it for and the attitude he gave me with the impression that he has other customer to deal with.</p> <p> </p> <p>I really do not approve how he dealt with my call</p> <p> </p> <p>He then dropped the phone in the middle of the conversation which i think is very rude and unprofessional.</p> <p> </p>
Thank you for bringing this matter to our attention.
We were informed that one of our consultants did contact you regarding this matter.
As per the conversation you had, you were informed that the matter will be investigated and feedback will be provided in due course.
Kind regards
Resolutions Team.
Thank you for bringing this matter to our attention.
We were informed that one of our consultants did contact you regarding this matter.
As per the conversation you had, you were informed that the matter will be investigated and feedback will be provided in due course.
Kind regards
Resolutions Team.
