Im not paying this premuim

<p> </p> <p>I got an email from 1life stating I owe them a premium from last year May (2015) and I asked if I did miss a premium back then why didn’t they double debit as they always do? According to my statements all premiums are pay full and if I did skip or miss a premium they need to investigate on their side what happened because I’m not going to pay this missing premium from last year. According to my understanding all my premiums are up to date and none of their consultants ever said anything when I made call to them asking about the policy, why now after a year?</p> <p>I have been paying this policy since 2010 and now they tell me I miss something a year ago and no one bothered to call of fix it back then?</p> <p>I want this fixed and if 1Life fails to update their records can I please have all me premiums back (from July 2010) and I will go take up a policy at clientele, at least there I will be getting cash back bonuses. I need this fixed ASAP.</p>