1 reviews | Active since May 2015
******* use of personal info for Debit ord
On 26 April 2015 at 07:03, I received a notification that 1Life insurance irregularly accessed my banking information to process an authorised debit order without my consent. This is in spite of a current ******** matter of ************, false accusation and mis-representation reported against 1life for the rouge and interrogation ******* tactics they used during a claim assessment process. The matter has been reported to SAPS. In addition there is a notice of cancellation of insurance policy number 112 304 196 which does not exists since 28 February 2015. 1life had stopped and cancelled the policy due to the current dispute yet ********ly and **********ly used my personal details to draw an authorised Debit Order for a policy which does not exist. They have used ******* claim rejection tactics, withheld a refund of premiums from other products yet continue to use my personal information to draw ******* and authorised debit order. They have improperly investigated the claim by not obtaining opinions from the source of supporting documents, They used a private detective in an attempt to discredit my integrity &
Thank you for bringing this matter to our attention.
Kindly note that the matter is being investigated and we will provide feedback in due course.
We do apologise for the inconvenience that was caused.
Should you wish further discuss the matter, kindly contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
Kindly note that the matter is being investigated and we will provide feedback in due course.
We do apologise for the inconvenience that was caused.
Should you wish further discuss the matter, kindly contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
