Ilife direct not communicating with clients

<p>i just called them to find out if im out of the waiting period</p> <p>becuase i knew when i first started the was a month i didnt pay,then they send me an sms to pay at any easy pay till in picknpay or pep so when i tried to pay in pick npay they say the payment or the reference is not valid,after that sms there was no communication from them to say im still outstanding with one month but every month they debit for that one month if you send us sms's to pay via easy pay</p> <p>please specify that the reference will expire after this date :</p> <p>however i was helped by bafana Malabie, who explained everything to me and said and i qoute from now on i should hold him accountable for my policy,he was very friendly,helpful,very dedicated person i enjoyed talking to him</p>