MM
Mogomotsi M

1 reviews | Active since Nov 2011

07 Aug 2017, 10:18

I get paid on the 20th of every month - not a day sooner. That's when you should deduct your monies.

<p>good day,</p> <p> </p> <p>I received an sms stating that funds will be deducted on the 19th of September because of a holiday or what not. </p> <p>I get paid on the 20th of every month - not a day sooner/later.</p> <p> </p> <p>Kindly deduct money from my account on the date that we agreed upon.</p> <p>If you people deduct money on any date we never agreed upon, I will cancel that debit order and do a monthly EFT since you can't do the most basic thing - which is to deduct money on the appointed date.</p> <p> </p> <p>Thank you (NOT!)</p>

0
Replies (2)
1Life
1Life's reply07 Aug 2017, 10:25
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you in due course.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team.

MM
Mogomotsi M's update07 Aug 2017, 10:39
Reviewer Update

thank you for the prompt response and subsequent arrangement.