AS
Andiswa S
1 reviews | Active since Mar 2020
26 Aug 2020, 11:14
Horrific claim process
Never take out a life policy with 1Life you will regret it. Their claim process is horrific its almost a year after my husband's death and I'm still waiting for them to finalise a claim
If you have kids go to a reputable insurance company as you don't want your loved ones to be frustrated. They enjoy collecting a premium every month however when your loved one is no more they frustrate you with their claim prosess instead of ensuring your loved ones are taken care of. Their call center staff assessor and resolution department staff never return calls. You will call complain they just not bothered
Helpful (0)
Replies (2)0
Replies (2)1Life's replyOfficial
27 Aug 2020, 16:26Hi Andiswa
Thank you for bringing the matter to our attention.
We will be in touch to discuss further.
Kind regards
1Life Team
Thank you for bringing the matter to our attention.
We will be in touch to discuss further.
Kind regards
1Life Team
1Life's reply27 Aug 2020, 16:26
Official
Hi Andiswa
Thank you for bringing the matter to our attention.
We will be in touch to discuss further.
Kind regards
1Life Team
Thank you for bringing the matter to our attention.
We will be in touch to discuss further.
Kind regards
1Life Team
AS
Andiswa S's updateReviewer Update
27 Aug 2020, 21:46That's what you always say I won't hold my breath you customer service skill is the worst sies!
AS
Andiswa S's update27 Aug 2020, 21:46
Reviewer Update
That's what you always say I won't hold my breath you customer service skill is the worst sies!
