horrible service after been a client for over 2 years

<p>i called the 1life today wanting to increase my life cover as i will be buying propety and to my surprise i got a very rude and impatient agent . i do not understand why after im their client i had to be asked the same questions again for over 30 monutes to an hour just to increase my policy by a lousy R400 K. I will be cancelling my policy and moving on to someone who has the time and tries to understand the needs of their clients, I cannot be required to remember the dates,months and years to the answers i had 2 years ago when i first took out my life cover. thanks for nothing 1 life.</p> <p> </p> <p> </p>