Horrible bad Insurance - Stay away from these ******

Hi all just a friendly warning ,,,please stay as far away as possible from 1 life insurance they are nothing but a bunch of ****** ,,,i had a funeral policy for years with them no problem they were happy to deduct money every month,,,my relative passed away on the 21 February 2022, and all of a sudden they have all the excuses in the world , all of a sudden now they find a dispute with my claim which has to be validated and can take 7 to 14 days to sort out, just imagine we had to cancel the funeral because of them , their 24hr payout is nothing but a ****,,,,other families who also had policies were paid out by other insurance companies with no disputes ,,,but 1 life is looking for something just to make sure that they dont payout,,,the dispute that hey found dont even have a name because i know there is nothing,,,,,i have friend who works there and he told me that they always look for excuses not to payout if cover is above 20 000. I had read and researched them and there is so much bad reviews on them i dont understand how they can still be operating ,,,,i now got my lawyers involve and the news papers i want to make people aware of them they are nothing but ******