eJ
elton J

1 reviews | Active since Nov 2011

11 Aug 2022, 11:45

Guerilla telesales, refusal to communicate in a language you can understand and total waste of time

Telesales calling me 3 times within 30mins. Against POPIA and then consultant refuses to speak to me in English (Which is all I speak nothing to do with Race, creed or the like). I Greet and the consultant proceeds to communicate in Zulu. That will not help me buy the product as I don't undersand. The manner in which it was done is actually rude beyond measure. Guerilla telesales and then converse in another language and waste a persons time. Firstly I would be the client in this situation so for me to understand the product the consultant would need to speak to me in the language I addressed caller in. So they wasted their time but more importantly mine.

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Replies (1)
1Life
1Life's reply11 Aug 2022, 14:26
Official
Hi Elton

Kindly note that your complaint has reached 1Life and not Guerilla Telesales, kindly refer your complaint to the correct service provider. 

Kind regards, 
The 1Life Team