JM
Jessica M

1 reviews | Active since Nov 2012

12 Oct 2017, 11:09

Great service recieved from Simphiwe Mthimkhulu

Was very pleasant calling in and receiving amazing service from Simphiwe Mthimkhulu. He was patient with me and very calm, also made sure that I understood everything before continuing to the next question/statement. Hope that the next time I call, I am able to speak to him because one does not get good service anymore especially from call centre agents. Appreciate it Simphiwe Mthimkhulu

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Replies (1)
1Life
1Life's reply12 Oct 2017, 11:43
Official

Thank you for taking your time to compliment Simphiwe on the great service he provided to you.

We are happy to know that Simphiwe was able to make sure that you understood everything regarding your policy before continuing to the next question.

Your compliment will be shared with Simphiwe and the rest of the 1Life team.

Kind regards,

Resolutions team.