EH
Ezra H

1 reviews | Active since Oct 2012

05 Oct 2018, 11:16

Great Problem Resolution with stellar customer service from consultant

I commend this company for prompt feedback here.

I would also like to commend the consultant Skhumbuzo Makhaye who has been in constant communication with me in resolving a couple of errors by the company on my policy.

Feedback was provided in the promised time frames and follow-ups done promptly. Consequently, I have kept the policy cover as I had wanted to cancel it at once.

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Replies (1)
1Life
1Life's reply05 Oct 2018, 11:29
Official

Thank you for taking your time to compliment Skhumbuzo on the service he provided to you.

We are happy to know that Skhumbuzo has been in constant communication with you in resolving a couple of errors made on your policy and that Feedback was provided in the promised time frames and follow-ups done promptly.

Your compliment will be shared with Skhumbuzo and the rest of the 1Life team.

Kind regards,

Resolutions team