PT
Promise T

1 reviews | Active since Sept 2015

29 Sept 2015, 06:28

Great Customer Service by Wayne

One of my clients had been trying to get some servicing done on her policy with one life, this had been going on for a while and she eventually gave up on trying to get the service done. so Friday I contacted the call centre and spoke to Wayne and requested him to look at my client's request as I had sent an e mail to their generic e mail address, without hesitation he gave me his direct e mail address(which is not often done) and looked at my request and by Monday my request had been adhered to. SO FOR THE EXCELLENT SERVICE I GOT FROM WAYNE POWELL, I SAY 1LIFE YOU HAVE A REAL ASSET IN WAYNE AND HOPE YOU WILL TREASURE HIM.

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Replies (1)
1Life
1Life's reply29 Sept 2015, 08:47
Official
Hello PMT1101,

Thank you for taking the time to compliment Wayne on the great service you received from him.

We are delighted to know that he promptly attended to your request.

1Life endeavors to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Wayne and the 1Life Team.

Kind Regards,
Resolutions Team.