SM
Scelo M

1 reviews | Active since Oct 2012

27 Aug 2015, 08:45

Great customer service

I just want to show my gratitude regarding my experience when I was assisted by one of 1Life's employee over the phone yesterday (26/08/2015). A lady by the name of Mathapelo Shale phoned me to advertise one of 1Life's products. She was polite over the phone and she was patient with me and she made the experience very enjoyable. She had an overall good attitude and she was very professional in her conduct.

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Replies (1)
1Life
1Life's reply27 Aug 2015, 09:19
Official
Hello ssmbambo,

Thank you for taking the time to compliment Mathapelo on the great service you received from her.

We are happy to know that she assisted with the application of your life insurance policy in a professional manner.

1Life endeavors to maintain the same level of service at all times.

It will be a pleasure to share your kind words with Mathapelo and the 1Life Team.

Kind Regards,
Resolutions Team.