Great client service

I took up a funeral cover with 1Life last week. I called in today because I had to give them my email address and Precious picked up that my initials were incorrect in the policies I have with 1Life and also the date of birth for the people I covered in my funeral cover. Because of that I was really unhappy as my premium had to increase but with her great attitude I couldn't stay angry . She took her time to explain and apologize for something she didn't do. For that Precious I salute you, you demonstrated that client comes first.