KL
Kgaugelo L

1 reviews | Active since Feb 2016

01 Dec 2016, 16:53

Great chat with Ziyaad

<p>Was searching the internet to try and get a quote for life insurance, when I was still figuring out the process I got a call from Ziyaad from 1Life to assist me with the process. Ziyaad was so great to deal with, he made me feel comfortable to explain my situation and needs, gave me options and explained to me in sufficient detail to ensure that I understood everything he was explaining. He was approachable, empathised and willing to listen. He is funny, follows protocol and knows when to get serious to ensure the correct message is carried accross. He was a great help and made it so easy for me to make my decision, he gave me the time and knowledge to mull over my options and didnt once pressure me to go with his offerings or discredit other insurance companies. Thanks Ziyaad, you are awesome. .</p>

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Replies (1)
1Life
1Life's reply02 Dec 2016, 11:11
Official

Thank you for taking the time to compliment Ziyaad on the awesome service he provided to you.

We are happy to know that he went the extra mile to assist you with your policy.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Ziyaad and the rest of the 1Life Team.

Kind Regards,

Resolutions Team.