IF
Inshaaf F
1 reviews | Active since Jan 2013
28 Apr 2015, 08:27
Got billed twice on a cancelled thing
I cancelled my life insurance with 1life and yet they billed me twice this month. Telling me that I have to wait 14 days before I can get my money back, that is if I get my money back. Nobody from 1life phones u back like their msgs says. Please do not take out insurance with these people as the only out to take ur money.
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1Life's replyOfficial
28 Apr 2015, 12:47Hello Qadirah,
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you.
As discussed, the matter is still being investigated and feedback will be provided tomorrow as requested by you.
We do apologise for the inconvenience that was caused.
Should you wish to further discuss the matter, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you.
As discussed, the matter is still being investigated and feedback will be provided tomorrow as requested by you.
We do apologise for the inconvenience that was caused.
Should you wish to further discuss the matter, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
1Life's reply28 Apr 2015, 12:47
Official
Hello Qadirah,
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you.
As discussed, the matter is still being investigated and feedback will be provided tomorrow as requested by you.
We do apologise for the inconvenience that was caused.
Should you wish to further discuss the matter, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you.
As discussed, the matter is still being investigated and feedback will be provided tomorrow as requested by you.
We do apologise for the inconvenience that was caused.
Should you wish to further discuss the matter, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.