NP
Nicci P

1 reviews | Active since Aug 2015

06 Aug 2015, 11:41

GOOD SERVICE

Aug'15 I spoke to Mbali Mphahlele from 1LIFE and she had such a great attitude and wonderful customer service. I was pleasantly surprised at her friendliness and the way she handled herself. She was knowledgeable about the products and very understanding in regards to my personal fear of needles unlike other insurance companies who just laugh at a person when you explain your phobia. Will definitely recommend her to other people who are interested in 1LIFE.

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Replies (1)
1Life
1Life's reply06 Aug 2015, 12:28
Official
Hello Zaynasan,

Thank you for taking the time to compliment Mbali on the good service you received from her.

We are happy to know that she was able to assist with your life insurance policy application and also for offering an alternative for the required blood test.

1Life strives to provide the same level of service every time you call and we would like to welcome you to the family.

It will be a pleasure to share your kind words with Mbali and the rest of the 1Life Team.

Kind Regards,
Resolutions Team.