LD
Lynn D

1 reviews | Active since Jan 2015

23 Jun 2015, 08:21

Good service

Xolile called me on 22 June 2015 to inform me of an offer regarding cancer cover for myself. As I am an existing 1Life policy holder the offer was something I was interested in and I decided to obtain more information from Xolile. Xolile was friendly and professional and spoke in such a manner that I could understand the purpose of his call. He explained and answered all my questions satisfactory and this lead to me taking out the cancer cover for myself. He also mentioned the 'catch' which I appreciate, as most telemarketers push to sell their product without highlighting the small print. I want to thank Xolile for his service and friendliness. What I appreciate about him is that he gave me a proper chance to ask questions and we even made a few jokes! Thank you Xolile, keep up your good customer service!

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Replies (1)
1Life
1Life's reply23 Jun 2015, 08:44
Official
Hello dippenaarl,

Thank you for taking the time to compliment Xolile on the good service you received from him.

We are delighted to know that he answered all your questions and made it easier to understand in order to make an informed decision regarding your All Women policy.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Xolile and the rest of the 1Life Team.

Kind Regards,
Kenan Angrik.