NM
Nokwanda M

1 reviews | Active since Feb 2016

02 Feb 2016, 12:55

Good service

Mark Diedericks was very polite but friendly and professional in dealing with my query. He made it easy to talk to him and ask questions about my policy. My telephone line was not that good but he was patient with me and heard my query to the end, answered it and followed it through by promptly sending an email with the correct details to me as promised.

0
Replies (2)
1Life
1Life's reply03 Feb 2016, 10:47
Official
Hello thandiphumie,

Thank you for taking the time to compliment Mark on the good service you received from him.

We are delighted to know that he attended to your query in a friendly and professional manner.

1Life endeavors to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Mark and the 1Life Team.

Kind Regards,
Resolutions Team.
1Life
1Life's reply03 Feb 2016, 10:47
Official
Hello thandiphumie,

Thank you for taking the time to compliment Mark on the good service you received from him.

We are delighted to know that he attended to your query in a friendly and professional manner.

1Life endeavors to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Mark and the 1Life Team.

Kind Regards,
Resolutions Team.