SM
Susan M

1 reviews | Active since Mar 2017

07 Mar 2017, 21:18

Good customer service offered

<p>I Phoned the call center to enquire about my policies. I spoke to one of the consultants of 1Life Admin Denga Singo ,he was very efficient in answering all the questions I had and to assist me with all the requests I had. It's always a pleasure to speak to someone who is kind and helpful to the clients and always willing to go an extra mile to assist. Thank you very much I requested copies of my Policies to be sent to me. You made sure that you send them while I was talking to you on the phone and ensured that I received them before we could end the conversation and updated my details as per my request made. I appreciate your help very much. Keep up the good wor****</p>

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Replies (1)
1Life
1Life's reply08 Mar 2017, 08:55
Official

Thank you for taking the time to rate the service Denga provided to you.

We are happy to hear that you received efficient service, at 1Life excellent customer service is a priority. We are glad that you received that when Denga assisted you.

We will gladly share this compliment with him and the rest of the 1Life team.

Regards,

Resolutions team.