LS
LIONEL S

1 reviews | Active since Jan 2016

08 Jan 2016, 11:06

Good Customer Service and Informative assistance

I CALLED REGARDING HAVING MY STATEMENTS SENT TO ME VIA POST AND WAS ASSISTED BY BAFANA MALABIE WHO WAS BRILLIANT ENOUGH TO NOT JUST TO HANDLE MY IMMEDIATE REQUEST BUT TO BE INSIGHTFUL AND INFORMATIVE REGARDING OTHER ASPECTS OF MY POLICY WITH 1LIFE. HE HAD A GOOD KNOWLEDGE BASE AND COMMUNICATED THE SUBJECT MATTER IN CONDENSED FORM AS TO NOT BOG ME DOWN WITH INDUSTRY JARGON. ALL IN ALL A GOOD CALL AND GOOD CUSTOMER SERVICE RECEIVED TODAY. THANK YOU BAFANA MALABIE.

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Replies (1)
1Life
1Life's reply11 Jan 2016, 10:22
Official
Hello 1lifeLionel,

Thank you for taking the time to compliment Bafana on the service he provided to you.

We are happy to know that Bafana was able to assist you in the manner expressed in this compliment.

His great attitude and understanding of our clients enables him to provide excellent service at all times.

This compliment will be shared with Bafana and the rest of the 1Life team.

Kind regards
Kenan Angrik