good customer service

On the 2 March when a debit order went through it reminded me that I have to make test for my policy as it was recently increased I phoned 1 life and was helped effetiantly by Bafana while talikng to him he even noticed that the benefeciary name ws incorrectly spelled also the ID No was not complete, he ask if I could gladly send them through and he will update them of which I did and they were updated also got the new updated documents send by mail.I really appreciated the good customers service the he provided as I was only checking for my blood test to be done but was assisted with two other errors that were on my policy.