KK
Kapolo K

1 reviews | Active since Dec 2017

19 Dec 2017, 12:53

Getting more of what I asked/needed

I phoned 1 Life to check on my personal information on my life policy and I was helped by Bafana Malabie who confirmed that everything is in place and I don't need to worry. Then he asked me if I have a trust account and I said no, that's when he explained how important for one to have it and he even sent me the information about it before finishing our conversation. I honestly didn't know about this and I'm happy that I phoned and he told me about it.

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Replies (2)
1Life
1Life's reply19 Dec 2017, 13:21
Official

Thank you for taking your time to compliment Bafana on the service he provided to you.

His diligence and understanding of customer’s needs enables him to provide excellent service at all times.

Your compliment will be shared with Bafana and the rest of the 1life team.

Kind regards

Resolutions team

KK
Kapolo K's update19 Dec 2017, 13:29
Reviewer Update
The pleasure is all mine.