1 reviews | Active since Nov 2017
Getting calls up to three times a day for a policy I don't have!
Last year some time I app**** for a policy with 1life. A few days later I canceled the policy, even before the first payment was due. It's now a year later, and I'm still getting up to 3 calls a day about this policy. I've asked 100000 times that my number be taken off the system, I've sent emails, I've tried blocking all the numbers but you still keep calling! It's extremely frustrating having to explain every single day that I don't have a policy with you, never had one, won't ever have one. And like I said, some days it's even three calls in one day. Honestly, this is pathetic. Thank goodness I don't have an existing policy with you, because this customer service is just sad. Remove me from your system!!!
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concerns you may have.
Kind regards,
The 1Life Team.
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concerns you may have.
Kind regards,
The 1Life Team.
