ML
Modise L
1 reviews | Active since Jun 2013
10 Nov 2015, 18:50
Funeral policy claim
I had to bury my late wife from my pocket and while we have policies with 1life. A body identification form and full postmortem is not available on immediate request.<br>
Helpful (0)
Replies (1)0
Replies (1)
1Life's replyOfficial
11 Nov 2015, 15:44Hello lelakemd,
Thank you for affording us an opportunity to assist with your complaint.
We were informed that one of our claims consultants did contact you and the matter has been resolved.
As per the discussion you had, you were informed that your claim was approved.
Should you wish to discuss this matter further, please contact our Resolutions Team on ***.
Your sincerely
Resolutions Team.
Thank you for affording us an opportunity to assist with your complaint.
We were informed that one of our claims consultants did contact you and the matter has been resolved.
As per the discussion you had, you were informed that your claim was approved.
Should you wish to discuss this matter further, please contact our Resolutions Team on ***.
Your sincerely
Resolutions Team.
1Life's reply11 Nov 2015, 15:44
Official
Hello lelakemd,
Thank you for affording us an opportunity to assist with your complaint.
We were informed that one of our claims consultants did contact you and the matter has been resolved.
As per the discussion you had, you were informed that your claim was approved.
Should you wish to discuss this matter further, please contact our Resolutions Team on ***.
Your sincerely
Resolutions Team.
Thank you for affording us an opportunity to assist with your complaint.
We were informed that one of our claims consultants did contact you and the matter has been resolved.
As per the discussion you had, you were informed that your claim was approved.
Should you wish to discuss this matter further, please contact our Resolutions Team on ***.
Your sincerely
Resolutions Team.