MM
Millicent M

1 reviews | Active since Oct 2022

28 Dec 2024, 14:09

Funeral cover claims not received

I lodged a claim with this company on a funeral policy I have with them. I haven't received any feedback nor funds from them. Tomorrow is the funeral and nothing has paid out. I didn't find their services helpful at all. I'm even considering cancelling my entire policy with them.

0
Replies (1)
1Life
1Life's reply30 Dec 2024, 09:28
Official
Hi Millicent,

We are truly sorry for the inconvenience you have experienced with 1Life.
May you kindly provide us with the policy/ID number you are claiming from so we may contact you to address your concerns.

Kind regards
The 1Life Team