1 reviews | Active since Jan 2014
***** funeral cover
My mother SASSA grant is deducted for funeral cover by 1 life insurance .My mother is old and illiterate, she is not capable of opening a funeral cover I wrote an email and a formal complaint to 1 life requesting information regarding who opened and gave concern for opening of the said funeral cover 1life management refuse to respond to my complaint with the requested information Instead of management responding I have two emails from Mr Ndaba and Skhumbuzo Makhaye respectively The responses does not address my formal complaint There is ***** committed by opening a funeral cover and deducting premium on my mother’s grant I would like 1 life management to disclose this information as a matter of urgency
In your response you said I must submit bank statement
The complaint is about who opened the policy
Who gave you concern to open it
You know very well that your email did not respond to what I am asking
My mother is old and did not open a policy
Who opened the policy
In your response you said I must submit bank statement
The complaint is about who opened the policy
Who gave you concern to open it
You know very well that your email did not respond to what I am asking
My mother is old and did not open a policy
Who opened the policy