KJvR
Klara Janse van Rensburg

1 reviews | Active since Jun 2016

22 Jun 2016, 14:35

Friendly Patient Service by Bafana Maladie

<p>I updated my existing policy and was assisted very professionaly by Bafana Maladie. His service was above what I expected as he was really patient and ensured that I updated and changed the needed parts of my policy without pushing to sell me items I did not require and he listened properly to what I required.</p> <p>I did however expect a bit more efficient aftersales response, but I do really like the option to work with one specific person in future for any changes and additions on my policy or other products with 1Life.</p> <p> </p> <p> </p>

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Replies (1)
1Life
1Life's reply23 Jun 2016, 08:37
Official

Thank you for taking the time to compliment Bafana on the service he provided to you.

We are happy to know that Bafana was able to assist you in the manner expressed on this compliment.

Your kind words of appreciation will be shared with Bafana and the rest of the 1Life team.

Kind regards

Resolutions Team.