MO
Mariette O

1 reviews | Active since Oct 2017

31 Oct 2017, 10:41

Fraught

More Peter we have this bad experience my husband only get Sassa money monthly from his allounce their is R145 taking of by one life direct.We didt take any policy out by them me or my husband.The best of all its a funeral policy who make his sister the aufisery. We really don't now how this policy is been taken out.And the people we already talk can't give us anders they only give us n no from one life.We already call 15times leaf message that the management must call us and give us answers never happen.We don't even receive any policy how can things like that happen. Regards, Marius and Mariette Olckers

0
Replies (5)
1Life
1Life's reply31 Oct 2017, 11:10
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department via email on ***

Kind regards
Resolutions Team.

Best regards,

MO
Mariette O's update31 Oct 2017, 11:21
Reviewer Update
I request that I will get answer before end of day.
MO
Mariette O's update31 Oct 2017, 14:14
Reviewer Update
Stil no call no answer sent email to 1Life complaint not even a reply from them its sucks they fast to take money from your account but not so fast with fellow up and answers.
MO
Mariette O's update31 Oct 2017, 14:28
Reviewer Update
Stil no call no answer sent email to 1Life complaint not even a reply from them its sucks they fast to take money from your account but not so fast with fellow up and answers.
MO
Mariette O's update31 Oct 2017, 16:12
Reviewer Update
Believe it I get a call from one life direct to take up this matter.