NM
Nsizw M

1 reviews | Active since Sept 2015

08 Feb 2018, 12:44

*****ulantly obtaining of Potential Clients information

Consultant intentionally failed to advise my Mother that he was selling her a Funeral Cover, he told her that he was from SASSA and they are busy updating the Pensioners Details on the SASSA systems.

0
Replies (2)
1Life
1Life's reply09 Feb 2018, 08:21
Official

Thank you for bringing this matter to our attention.


We are currently investigating this matter and feedback will be provided to you shortly.


For any more queries regarding this, please contact our Resolutions Department on ***.


Kind regards


Resolutions Team

NM
Nsizw M's update12 Feb 2018, 09:24
Reviewer Update
Happy with the turn around time in addressing the compliant.