Forcing a client to stay a client.

In December I cancelled my 1life membership, but on the 19th of Jan. They Debitted my account for January and February.

I emailed 1Life and advised that I need to cancel and I cannot answer the phone while at work. So all communications needs to go through email.

I received missed calls on my phone, but not sure if it was a consultant at 1 Life.

I just need to cancel my membership please. That is it. I do not require a long conversation about why I want to cancel etc.

Please cancel my membership and stop the debit order.