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flora F
1 reviews | Active since Jun 2012
07 Jul 2021, 14:48
Find better life insurance!
Worst life policy. Takes forever to reply and process. You will bury ur loved one without there assistance and get a reply 4months later. After numerous calls and postponing.There decision is based on any loophole they find. And still took premium after lodging a claim. Hasn't refunded it 5months later, the consultants can be very rude. One told me it's little money and it can be refunded.
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1Life's replyOfficial
07 Jul 2021, 15:30Hi Flora,
Thank you for bringing this matter into our attention. We are sorry for the experience you had with our claims department. Please note that we will follow up with the relevant department and revert direct to you.
Kind regards,
The 1Life Team
Thank you for bringing this matter into our attention. We are sorry for the experience you had with our claims department. Please note that we will follow up with the relevant department and revert direct to you.
Kind regards,
The 1Life Team
1Life's reply07 Jul 2021, 15:30
Official
Hi Flora,
Thank you for bringing this matter into our attention. We are sorry for the experience you had with our claims department. Please note that we will follow up with the relevant department and revert direct to you.
Kind regards,
The 1Life Team
Thank you for bringing this matter into our attention. We are sorry for the experience you had with our claims department. Please note that we will follow up with the relevant department and revert direct to you.
Kind regards,
The 1Life Team