EB
Elroy B
1 reviews | Active since Jan 2016
18 Jan 2016, 08:33
Finally received good service
1Life deducted the February payment way before the time and after much struggling and having to replenish my airtime I finally got hold of Edwin, who resolved the situation speedily. Can't say the same for the customer services manager, though, who was conveniently in a meeting and then missing in action.
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1Life's replyOfficial
20 Jan 2016, 10:45Hello ElroyJames1,
Thank you for the positive feedback.
We are happy to know that Edwin went the extra mile to assist with your query.
1Life strives to provide the same level of service at all times.
It will be a pleasure to share your compliment with Edwin and the rest of the 1Life Team.
Kind Regards,
Resolution Team.
Thank you for the positive feedback.
We are happy to know that Edwin went the extra mile to assist with your query.
1Life strives to provide the same level of service at all times.
It will be a pleasure to share your compliment with Edwin and the rest of the 1Life Team.
Kind Regards,
Resolution Team.
Best regards,
1Life's reply20 Jan 2016, 10:45
Official
Hello ElroyJames1,
Thank you for the positive feedback.
We are happy to know that Edwin went the extra mile to assist with your query.
1Life strives to provide the same level of service at all times.
It will be a pleasure to share your compliment with Edwin and the rest of the 1Life Team.
Kind Regards,
Resolution Team.
Thank you for the positive feedback.
We are happy to know that Edwin went the extra mile to assist with your query.
1Life strives to provide the same level of service at all times.
It will be a pleasure to share your compliment with Edwin and the rest of the 1Life Team.
Kind Regards,
Resolution Team.
Best regards,